Terms & Conditions

Hello there!

We are thrilled that you have chosen our website for your custom video message greeting needs. We want your experience to be as delightful and enjoyable as possible, and our Terms and Conditions are designed to protect your interests and ensure that you have the best possible experience.

Use of Our Website
Our website is designed to bring a smile to your face, and we want you to enjoy it to the fullest. If you have any suggestions or feedback about how we can make our website even more fun and engaging, please let us know. We love to hear from our customers and are always looking for ways to improve your experience.

Ordering a Custom Video Message Greeting
We understand that the custom video message greeting is a special and meaningful gift, and we take great care to ensure that your order is processed accurately and promptly. Cast members shown in example pictures or videos may subject to change base upon availability. If you have any questions or concerns about your order, please contact us, and we will be happy to assist you in any way we can.

Delivery of Custom Video Message Greeting
We know how excited you must be to receive your custom video message greeting, and we will do everything we can to deliver it to you within the timeframe specified on our website. Our standard delivery time is 1-4 days, but if you need it sooner, we offer an express option that will get your greeting to you in just 1-2 days *delivery time varies based on the order volume! *please download the video within 7 days of receiving, due to limited storage of our cloud drive, we will be removing files after 7 days of storage. **Order submission cut-off time is: 12 A.M EST**

If we encounter any unforeseen circumstances that may affect the delivery timeframe, we will keep you informed and work with you to find a solution that meets your needs.

Refund Policy
We take great pride in our work and want you to be 100% satisfied with your custom video message greeting. If for any reason you are not happy with your purchase, please contact us, and we will do everything we can to make it right. We stand behind our products and are committed to ensuring that you are completely happy with your purchase.

Intellectual Property
We respect the intellectual property rights of others and ask that you do the same. All content on our website is the property of [Your name/company name], and we ask that you do not use or reproduce our content without our permission.

Disclaimer of Warranties
Our website is designed to bring joy and happiness into your life, and we will do our best to ensure that it is reliable and error-free. If you encounter any issues or problems with our website, please let us know, and we will do our best to address them promptly and with a smile!

Limitation of Liability
We want you to have a positive and stress-free experience on our website, and we will take every step to ensure that our website is safe and secure. However, we cannot be responsible for any damages or losses that may arise from your use of our website or custom video message greeting.

By accessing our site or making a purchase, you participate in our “Service” and agree to abide by these terms and conditions (“Terms of Service” or “Terms”), as well as any additional terms, conditions, and policies referenced or accessible via hyperlink. These Terms of Service apply to all site users, including but not limited to browsers, vendors, customers, merchants, and content contributors.

Changes to These Terms and Conditions
We may update these Terms and Conditions from time to time to ensure that they remain current and relevant. We will notify you of any changes by posting the new Terms and Conditions on this page.

If you have any questions or concerns about these Terms and Conditions, please contact us at service@uniquewishes.shop. We value your feedback and are committed to providing you with the best possible experience.

Thank you for choosing our website for your custom video message greeting needs. We are grateful for your business and the opportunity to bring joy and happiness into your life.

Warmest regards,